Returns & Exchanges
At Xpand, we want you to feel confident in every outfit, which is why we offer a 30-day window for returns on all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn items in their original packaging and include any provided packing slips before sealing the box securely.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.